Access Statement

Access on Arrival

There is a designated parking area with a coarsely gravelled surface. There is level access from the car park to the entrance.

General Site Accessibility

There is wheelchair entry to the majority of the gardens but please note there are some areas that are not suitable for those with limited mobility.
A designated wheelchair route has been waymaked however as this includes some steepish inclines in the Victorian Rootree and gravelled/grassed surfaces in other parts of the garden, manual wheelchair users will need the assistance of an able companion.
There is seating in the gardens.
Access into the house is via a steep ramp for which manual wheelchair users will require assistance.
For people with mobility issues, access to the hall is limited to the ground floor rooms however there is an album available displaying photographs of the upper floor.
Wheelchair users can access the Chapel but visitors with larger wheelchairs will not be able to gain entry to the old Teahouse in the Rose garden.

Toilets

There are two designated toilets on site

The Stable Yard Facility

There is limited wheelchair turning space
There is room for a carer and grab rails
Left hand transfer to the toilet
Access to the washbasin and hand dryer

The facility in the The Gardener’s Kitchen

There is ample wheelchair turning space and there is room for carer/carers
Grab rails and right hand transfer to the toilet
Access to the washbasin (two basins at different heights)
N.B. The hand towels are positioned at too high a point to reach when seated.

Access to The Gardener’s Kitchen Café & Shop

The café has ramped entry (There is also level surface to an outside eating area) with good space around the tables.

The Shop has limited dimensions but displays are positioned to create internal access however please note external access is across a cobbled courtyard.
There are 3 manual wheelchairs and a motorised buggy (donation is requested) available to hire from the shop and prebooking is advised. Assistance dogs are welcome throughout the site.

Whilst every effort has been made to ensure the information contained in this statement is correct, visitors with disabilities are advised to contact Arley Hall & Gardens directly for any particular requirements they may have for their own specific needs.

Compiled by Disabled Holiday Information Charity No. 1119972 © October 2008 email info@disabledholidayinfo.org.uk funded by Visit Chester/Cheshire.